FEEL THE JOY OF TRAVEL

車輛乾淨，但是雨刷有點刷不乾淨，服務人員都是中國人，對於講中文的我們來說非常友善，有任何要求提出後也可以馬上反應，有一個缺點是電話很難打通，經由第三方租車網租車，對於搭乘接駁車的地方描述得非常不清楚。但是到達租車公司後，人員都很友善，歸還車輛時已經超出接駁車最後的時間了，但是人員還是很熱心的將我們載到機場飯店。還是給予推薦。

The car is very crappy and the pickup place is too far away from the terminal, even we called the shuttle bus it cost us more than 30 minutes before we decided to take a taxi to the pickup offfice.

I would like to know why you return my deposit partiatly

We were extremely dissatisfied with the condition and safety of the cars provided. Both vehicles had over 200,000 km, which is unacceptable for rental cars.

Car windows were very dirty- mould growing on boot door opening- car stunk of smoke,,brakes were grinding when braking, not expecting to hire a Japanese import so the advertising was misleading

The car as advertised was a current model, what we received was an old car, in rental terms, there was not 1 panel that was not, scratched or marked. Car worked apart from reverse screen, staff for ok

Good

每年假期都是我的首选.完美的体验

Was given the car with bald front tyres. You then tried to charge us for a small crack in windscreen that stemed from an existing chip. Of which there where multiple

Unfortunetly on arrival there was no one to meet us and after spending a night at Novotel we were informed the car was at another hotel but we were never informed of the pick up

Your Staff was rude and unhelpful. She didn't even had knowledge about car and their road worthy conditions. One of car tyre had no threads on it.This was very dangerous and unsafe act.

We were given a car with a damaged tyre. Photos from pickup show it already deflated. We later had to change it due to a screw, yet were charged $500 for one Toyota Aqua tyre, which is unreasonable.

The Corolla had a unsafe brake server Shudder through vehicle and steering column on braking reverting to the road worthiness reported the problem to EZU Rentals I was told car not their car ?? .

Wipers were old and did not do their job Tyres were close to slicks, maybe 1mm profile left Engine light came up Overall condition was bad Lady who gave us the car was totally uninterested

Worst experience regarding the service this company provides, very unhelpful staff. They keep the blame to customers and give the wrong information to council and makes customers life difficult. Poor

The vehicle was a bit older but worked well and was comfortable to drive. Very efficient pick up and drop off at Queenstown.

It was older & more damaged than expected. The interior was not cleaned and had lots of food rubbish in the back pockets of the front seats & a very grubby dashboard.

Car wasnt in great condition and had mechanical issues. Brakes not great. Shock absorbers shot. Front struts and Suspension not in good condition.

The pick up and drop off was good. Car below expectations. It had 240,000 kms, scratches all over it, light covers perishing & tyres required air. Windscreen 2 minor chips. Not good enough.

Disappointed with the service and vehicle. We paid extra for insurance, there was an additional $1,000.00 bond.The vehicle was an older model, had a chip in the windscreen, was scratched and dirty.